Service Reports That Reach the Customer the Moment the Job Ends

Capture the work, the photos and the customer's signature on-site, and let Straight2PDF turn it into a branded PDF report the moment the form is submitted — no office admin, no delay.

Branded service report PDF generated instantly

Built for Speed, From Site to Inbox

The report is finished when the job is finished — not when someone gets back to the office.

Photo Evidence of Completed Work

Attach before-and-after photos to the service report, so customers and your office see exactly what was done.

Customer Sign-Off On-Site

Capture the customer's signature on the same device before the engineer leaves, included directly in the finished report.

Instant Branded PDF Delivery

The finished report is generated the moment the form is submitted, ready to send to the customer or office without delay.

How It Works

Build the report template once. Every service call after that takes minutes.

Build a service report template

1. Build the Report Template

Use Excel templates or drag-and-drop sections to set up your service report once, with the fields, photo prompts and sign-off you need.

Complete a service report on mobile after a job

2. Complete It On-Site

The engineer completes the report at the end of the job, attaching photos and capturing the customer's signature before leaving.

Instant service report PDF sent to customer

3. PDF Generated and Delivered

Straight2PDF generates the branded PDF instantly, with an automatic receipt email so the customer has their copy right away.

Already writing up service reports by hand?

Send us your current report template and we'll help turn it into a mobile-friendly digital form with a professional PDF output.

Ask About Form Conversion

Frequently Asked Questions

Can the service report PDF carry our own branding?

Yes, on paid plans. Straight2PDF branding is removed during the Pro Trial and on Pro and Business plans, so the finished PDF carries your company's own branding.

Is the report sent to the customer automatically?

A PDF receipt email with the completed report attached can be sent automatically once the form is submitted, so the customer has their copy without extra admin work.

Can engineers attach before-and-after photos to a service report?

Yes. Photos can be attached directly to the service report on-site, so the finished PDF shows the work that was completed alongside the customer's sign-off.

Can we look up a past service report later?

Yes. Completed service reports are searchable in your submission history, with retention of 7 days on Free, 6 months on Pro, and 18 months on Business.

Ready to speed up your service reports?

Start your 30-day Pro trial today.

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