Cookie Policy

This Cookie Policy explains how Straight2PDF, operated by WFA Support Ltd, uses cookies and similar browser storage. It should be read alongside our Privacy Policy.

1. What cookies are

Cookies are small files stored by your browser. Similar technologies include local storage and session-based identifiers. We use them to keep the service working securely and, where you agree, to understand how pages are used.

2. Cookies and storage we use

Name	Type	Purpose	Duration	Essential?
S2PSESSID	Cookie	Keeps the website session: signing in, security checks on forms (such as the contact form), and sending signed-in users to their account. Secure, HttpOnly and SameSite=Strict.	Until the browser is closed.	Yes
S2P_TRUSTED	Cookie	Only set if you tick “Don’t ask for a code on this computer for 30 days” when signing in. Lets that computer skip the 2FA code; your password is still needed. We store only a scrambled (hashed) copy. Secure, HttpOnly and SameSite=Strict.	30 days.	Yes (you asked for it)
s2p_cookie_preferences	Cookie and local storage	Remembers whether you chose essential cookies only or accepted analytics.	90 days.	Yes
First-party analytics	Server records linked to the S2PSESSID session (no extra cookie)	Only after you accept analytics: page visits, basic usage and service performance. IP addresses are masked before they are stored.	Records kept for 90 days.	No
theme	Local storage (admin area only)	Remembers your light or dark display choice.	Until you clear it in your browser.	Yes (you asked for it)
Help widget state	Local storage (admin area only)	Remembers whether the in-app Q&A panel was open and what you last looked at.	Until you clear it in your browser.	Yes (you asked for it)

3. Analytics consent

First-party page visit analytics is optional. If you choose “Essential only”, analytics tracking will not start. If you choose “Accept analytics”, we may record basic technical and usage information such as page viewed, page title, referrer, device/browser information, approximate visit timing, and session-level usage events. Where a logged-in user uses the service, analytics may be linked to the relevant account for security, support, and product improvement purposes.

4. Managing your choice

You can change your analytics preference at any time with the Cookie settings link at the bottom of every page, or from the Policies page. You can also clear cookies and local storage through your browser settings.

5. Essential cookies

Some cookies and storage are necessary for security, login, fraud prevention and service operation. These cannot be switched off through the cookie banner because the service would not work properly without them.